Shipping policy
Thank you for choosing Vintage Vault Living. Each piece in our collection is thoughtfully selected and carefully packed to ensure it reaches you in perfect condition. Please review our shipping details below.
Order Processing & Dispatch:
- Most orders are carefully processed, dispatched, and delivered within 6–7 working days.
- While we strive to meet these timelines, minor delays may occur due to courier operations, weather conditions, or peak periods.
- Every order is prepared with attention to detail before dispatch.
Shipping Method:
- We partner with trusted and reliable courier services to ensure safe delivery.
- Fragile and vintage items are expertly packaged with protective materials to the risk of damage during transit.
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Every order is handled with extra care from dispatch to delivery.
Shipping Charges:
- A flat shipping fee of PKR 450 applies to all orders.
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A single flat rate applies, allowing you to add multiple items in your cart without paying additional shipping fee.
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Shipping charges displayed at checkout before payment confirmation.
Order Tracking & Support:
- For order status updates or tracking assistance, our customer support team is happy to help.
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Please WhatsApp us at 03248139889 for timely updates.
Damaged or Lost Shipments:
- In the rare event that an item arrives damaged or broken, please notify us (within 2 hours of delivery) via WhatsApp or direct message.
- Upon verification, Vintage Vault Living will offer 100% compensation or a replacement, subject to verification.
- For lost shipments, our team will coordinate with the shipping carrier and keep you informed throughout the investigation.
NOTE:
- We kindly request customers to inspect their order immediately upon receipt.
- Requests made beyond the stated timeframe may not be eligible for compensation or replacement.
- This shipping policy is subject to updates, and any changes will be reflected on our website.
We appreciate your trust in and look forward to serving you with care and excellence.
